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Monthly Archives : April 2019

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iphone-battery

My iPhone battery is swelling. Can it be fixed?

When a battery begins to swell it can begin to cause damage to the device itself and present the possibility of exposure to the user or technician.

Should your unit exhibit the symptoms of a swollen battery (lifting display, unit unexpectedly rebooting), Apple has authorized the replacement of the entire unit.

If the iPhone is under warranty it will be replaced for free, however if the iPhone is out of warranty  Apple will replace the phone for the cost of a battery replacement. This will ensure that not only will your battery have a new lease on life, but that any damage caused to your unit will also not be an issue.

Alary Technologies can help with both these situations, please book an appointment and bring in the iPhone.

Mark W
Apple Engineer

disabled iPhone

My iPhone is disabled. What shall I do?

An iPhone (iPad or iPod) is only disabled when the wrong password is entered too many times.

This is a security feature set in place to prevent someone from stealing your device and gaining access to your information. This device will be disabled for a set number of minutes (5, 10, 15, etc) until you are able to try the passcode/PIN again.

If unsuccessful, this can be removed by resetting your device back to factory settings.

Alary Technologies can help with that, this will cost $45 + HST

Doing this will erase all data on your device and will be unable to be recovered unless previously backed up to iTunes or iCloud.

 

Mark W
Apple Engineer