A few weeks ago, we received a message of recognition from Apple. We’re proud to say we’ve been named a Premium Service Provider thank to our commitment to customer service and technical expertise.
In order to become a Premium Service Provider, you must first become an Authorized Apple Service Provider. If you are getting any Apple products serviced, it is always best to go through an Authorized Dealer for the following reasons:
- Coverage under Apple Care Warranties
- Only authorized details can obtain parts directly from Apple
- Apple audits everyone to ensure businesses are operating legitimately
- Apple provides specialized training to technicians for best possible service
So What Does it Mean to be a Premium Service Provider?
According to Apple, “Premium Service Providers consistently deliver exceptional repair support and customer experience that meet Apple’s exacting standard for high-quality repair and prompt service.”
There are over 200 authorized Apple retailers around the world and only 6% of them are awarded this distinction. You can see why we’re very proud of our staff and our customers for creating such a terrific atmosphere at our shop.
As a locally-owned business, and the only Authorized Apple Dealer in the Durham Region, we know we have a responsibility to provide only the best service to our customers. We always appreciate hearing feedback and are always happy to help.
Thank you to Apple, to our staff, and of course our customers for making it possible for us to receive this wonderful distinction. We can’t wait to see you in the shop and show you our terrific technical support firsthand!