If you’ve searched for Apple IT support for your business, you’ve likely come across the term “Apple Consultants Network.” It’s Apple’s official program for connecting companies with independent IT providers who focus on Apple products. Within that network, there are two recognized levels: Apple Technical Partner, and the tier above it, Apple Premium Technical Partner.
Alary Technologies holds that top-tier designation. Here’s what it actually means, and why it should matter to any business relying on Apple hardware and software to get work done.
What the Premium Designation Actually Requires
Apple doesn’t hand out Premium status for simply signing up. A provider has to show sustained technical competence, a track record of successful business engagements, and ongoing investment in Apple training and certification. It’s a bar that’s reviewed and re-earned, not a one-time badge.
In practice, that means a few things for the businesses working with a Premium Partner:
Coverage across the whole Apple lineup. A Premium Partner isn’t just fixing Macs. The expectation is fluency across iPhone, iPad, and the management tools that hold a fleet together — device enrollment, mobile device management (MDM), and Apple’s security architecture.
Proof of business results, not just credentials. Apple weighs real client outcomes heavily. A partner needs a demonstrated history of helping companies — not just individuals — adopt and secure Apple technology at scale.
A closer line to Apple itself. Premium Partners work more directly with Apple’s own engineering and partner support channels, which matters when something needs to be escalated or when early guidance on a new OS or device is useful.
Status that has to be maintained. Certifications expire, training requirements get updated, and Apple periodically re-evaluates partners against current standards. Premium status reflects where a provider stands today, not where they stood five years ago.
The Three Pillars of Apple’s Partner Network
Apple structures its technical partner program around three areas of focus. Most Premium Partners, Alary included, operate across all three:
- IT — deploying and managing devices through MDM, building secure networks, and handling the backup and security work that keeps a business running day to day.
- Solutions — industry-specific know-how, matching the right software and workflows to how a particular field actually operates, whether that’s healthcare, legal, or creative work.
- Specializations — additional Apple-authorized capabilities, such as certified hardware repair through the Apple Authorized Service Provider (AASP) program.
Why Alary Technologies
Alary Technologies was founded in 2013 by Ahmed Kufaishi, after nearly 25 years working within Apple support. That background shaped the company’s focus from the start: professionals in fields like healthcare, legal, and design were adopting Apple products as essential tools, but couldn’t find support that actually understood how those tools fit into their day-to-day work. Alary was built to close that gap.
Since then, Alary has become one of the first members of the Apple Consultants Network in Canada, and holds status as both an Apple Authorized Service Provider and Apple Authorized Reseller — alongside its Apple Premium Technical Partner designation. That combination of credentials isn’t common; most providers hold one or the other.
The Alary team carries certifications spanning Cisco, Sophos, Microsoft 365, Jamf, Dovetail, and a range of medical ERP systems, giving clients — particularly in healthcare, legal, and creative industries — support that accounts for the specific compliance and workflow needs of their field, not just generic device management.
Alary serves businesses across the Greater Toronto Area and Oshawa, Ontario, from multiple local locations.
Find Us on Apple’s Partner Directory
You can verify Alary’s standing directly through Apple’s own Partner Discovery Tool:
Find Alary Technologies on Apple’s Partner Network →
Ready to Work With a Premium Partner?
Whether you’re choosing an Apple IT partner for the first time, or looking to replace one that isn’t delivering, we’re glad to talk it through.