Apple Authorized Service Provider Oshawa Toronto

1 (855) 800-4817

Follow Us
Apple Authorized Service Provider
  • Home
  • Services
    • IT Managed Consulting Services
    • Apple & Device Security
    • Automated Device Enrollment
    • Apple Authorized Repair Centre Durham
    • Apple Authorized Reseller
    • Healthcare IT Solutions
  • About Us
  • Case Studies
  • Contact Us
  • Blog
  • Home
  • Services
    • IT Managed Consulting Services
    • Apple & Device Security
    • Automated Device Enrollment
    • Apple Authorized Repair Centre Durham
    • Apple Authorized Reseller
    • Healthcare IT Solutions
  • About Us
  • Case Studies
  • Contact Us
  • Blog
Home/blog/Mac Tech Support Scams: Know How To Deal With It
suspicious-activity-scam

Mac Tech Support Scams: Know How To Deal With It

by Alary Techon 3 February 2015in blog 2 comments
The Apple computer is still one of the most secure system around but the humble pop up is making its way to the system in ever increasing ways via your web browser. The pop ups in themselves don’t harm you but your reaction can. If you have the option to click any button apart from “OK” or “Continue” then do so. What the scammers want is for you to continue and agree to there terms and condition, this maybe in the form of downloading software, going to another website for you to enter payments or calling a phone number to speak with a technician who can fix the problem you seem to have. Some are even wording the text in a way that you think your contacting Apple for help, Apple will never ask you to call a number from a pop up window.

 

If any website suddenly displays a pop up saying you need to install flash or java make sure the site is trustworthy before you do so, then don’t use the link provided go to flash or java yourself and download it from them directly. Don’t use a supplied link from a webpage if your unsure.

 

Some examples of known pop up are below, if your ever in this position, try and close the message or the browser window, if it no longer lets you close the window try and quit the browser from the menu bar or use “command Q” to quit. If that is also not working you may need to force quit the browser, from the Apple menu you will see the force quit menu option.

 

Another tip is if you restart Safari and it’s going directly back to the same page or pop up, you can “safe boot” Safari by holding down the Shift key as you launch this will then ignore the last page Safari visited.

 

 

If you are past that stage and you can’t set rid of the message, call us.

 

Below are some examples of the FAKE messages
Genieo-fake-Flash-10Bz55zRGrsNW2c21MRE92QjV3Y1U
Now Safari will some times detect a Phishing site, and here is how the REAL warning looks like, as you can see there is no telephone number to call:

Screen Shot 2015-02-05 at 12.12.42 PM

 

Ray Allen
Apple Certified Technician
Alary Technologies

 

Share this article
0
0

Written by Alary Tech

Our philosophy is to be responsive, thorough, transparent, and reliable. Our promise is that with our support, you won’t need to call on us often, but when you do we’ll be there, any time. Like Apple, we believe that we are a smart strategic investment for your business.

previous article

How To Backup Mac Device With Time Machine

next article

How To Improve The Life And Performance Of Mac Device With SSD?

2 Comments Published

Gil
written on 12 March 2015 - Reply

Friendly, knowledgeable staff. Great service. No driving to Apple in Toronto. What more could one wish for. Thanks for fixing my Mac Pro.

Apple Support Number
written on 14 August 2018 - Reply

thanks for sharing about scams of Mac Tech Support

Leave a Comment

Cancel reply

Archives

  • June 2025
  • April 2025
  • November 2024
  • September 2024
  • August 2024
  • June 2024
  • May 2024
  • April 2024
  • March 2024
  • January 2024
  • May 2019
  • April 2019
  • April 2017
  • March 2017
  • February 2017
  • December 2016
  • October 2016
  • September 2016
  • August 2016
  • June 2016
  • May 2016
  • July 2015
  • May 2015
  • April 2015
  • February 2015
  • December 2014
  • October 2014
  • July 2014
  • May 2014
  • March 2014
  • November 2013
  • September 2013
Apple Consultants Network
Office 365 Reseller
jamf MSP Partner
Sophos Antivirus protection

© ALARY Technologies 2024
Apple IT Business Solutions Toronto & Oshawa

FAQ
CONTACT US