Remote User Support
Remote work is the wave of the future. Get IT support to match.
As people continue to work from all around the world, continue to provide them with the level of IT support they’ll need.
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IT Support to home offices and remote work stations
The remote style of work bring with it a new set of IT challenges. How can you ensure your employees have the support they need to troubleshoot and solve computer issues when they’re working from home? Our Remote User Support allows us to support your employees from anywhere in the world through easy-to-access remote technicians.
Managed Services to provide Remote User Support
As the dedicated IT team for your remote business, we are a centralized source of support for remote employees. No longer can one IT technician easily manage multiple employees under one roof. Our remote set-up allows us to help many employees across multiple locations.
Why do you need Remote User Support?
Fast Support for Your Employees
Employees don’t need to feel alone if they’re experiencing computer issues at their home offices. Our remote help desk is ready to dive in and offer remote support as needed during office hours.
Enhance your security
Employees set up on home networks are open to different vulnerabilities than traditional workspaces. Home networks aren’t secure, but we can ensure employees take the appropriate steps to keep them and your business protected from online security threats.
Updates and Security made easy for remote workers
We automatically push important software and OS updates to patch security threats, improve computer performance, and keep employees productive even from home.
What is included in Remote User Support?
– Technical support and troubleshooting for everyday computer and IT issues
– Provide managed security services, managed backup services, and end user management remotely to employees
– Automatically push essential software and security updates for better home computer performance.
– Unlimited access to a virtual help desk available 9-5 ET Monday-Friday
– Specialized in Apple Hardware, Operating Systems and Networks
WANT TO LEARN MORE?
This service is included as part of all AlaryCare services. Pricing is customized to your number of employees and specific needs. Reach out now for a free discovery call and quote.Get a Free Systems Review